FAQ
How long does shipping take?
We ship all orders within 1-3 business days. You will receive a tracking link once your package is on its way.
Do you ship internationally?
Yes, we offer worldwide shipping. Shipping costs and delivery times vary by country and are calculated at checkout.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number to follow your delivery.
Can I return my order?
Yes, you can return items within 14 days of receiving your order. Items must be unworn, unwashed, and in their original condition. Start your return via our Returns Portal.
Can I exchange my item?
Please contact us. If your desired size or color is in stock, we will gladly arrange an exchange.
Which payments methods do you accept?
We accept major credit cards, iDEAL, PayPal, Apple pay & Google Pay.
What should I do if a product is damaged or defective?
We are sorry to hear that. If you received a faulty or damaged item, please contact us within 7 days of delivery via info@labess.nl. Include your order number and clear photos of the issue so we can assist you as quickly as possible.
What happens if my return does not meet the return conditions?
If your return does not meet our conditions, we unfortunately cannot accept it. Please make sure the item is unworn, with original tags attached, and returned within the allowed return period. We will contact you directly to discuss the situation further.