Privacy Policy

Labess values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or shop from www.labess.nl.

 

1. Personal Data We Collect

When you interact with our website, we may collect the following information:


  • Full name
  • Email address
  • Shipping and billing address
  • Phone number (if provided)
  • Payment information (processed securely via third-party providers)
  • IP address and browser/device details
  • Order history and communication with our customer service


 

2. Why We Collect Your Data

We use your personal data for the following purposes:


  • To process and deliver your order
  • To contact you regarding your order or customer support requests
  • To send updates, offers or newsletters (only if you’ve subscribed)
  • To comply with legal obligations (such as taxes)
  • To improve and secure our website experience


 

3. Sharing Your Information

We only share your data with third parties when necessary for our service, including:


  • Payment providers (e.g. Shopify Payments, PayPal)
  • Shipping carriers (e.g. PostNL, DHL, DPD)
  • E-mail marketing platforms (if you subscribed to our newsletter)
  • Website hosting and analytics tools (e.g. Shopify, Google Analytics)

We never sell your data.

 

4. Email Marketing

If you sign up for our newsletter, we may occasionally send emails about new products, offers or updates. You can unsubscribe at any time using the link in the email or by contacting us directly.

 

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us understand how visitors use our site and enable basic functions like shopping carts.


You can manage or disable cookies in your browser settings.

 

6. Your Rights

Under GDPR (General Data Protection Regulation), you have the right to:


  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw your consent (e.g. unsubscribe from emails)
  • Lodge a complaint with your local data protection authority

 

To exercise these rights, contact us at info@labess.nl.

 

7. Data Retention

We retain personal data only as long as necessary for the purposes above, unless a longer retention period is required by law (e.g. tax regulations).

 

8. Data Security

We take data protection seriously and use secure platforms such as Shopify and SSL encryption to protect your information from unauthorized access, misuse or loss.

 

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those external sites.

 

10. Changes to This Policy

Labess may update this policy to reflect changes in our practices or legal obligations. The latest version will always be available on this page.

 

11. Contact

If you have questions about this privacy policy or wish to exercise your rights, contact us at:

📧 info@labess.nl

🌐 www.labess.nl